How do I manage other shop user accounts?

Merchants with administrator permission can manage other RMS shop users.

Adding New Users:

1. Navigate to RMS > Administration > Users

2. Click 'Add User'

3. Input name and email address

4. Choose 'Status' to Enable 

5. Choose 'Access Permissions'

6. Click 'Save'

Editing Users:

1. Navigate to RMS > Administration > Users

2. Click the user who you would like to edit

3. Edit the fields you need to change 

4. Click 'Save'

Deleting Users:

1. Navigate to RMS > Adminstration > Users

2. Click the user who you would like to edit 

3. Click 'Delete This User' 

4. Click 'Save'

*Tips:

1. Multiple users can be assigned to an Administrator role.  One main Administrator is created when the merchant account is created.  Additional Administrators can be created using the Administration page. 

2. Administrators can only edit their own name and email information. They cannot change their own status or roles, nor can they delete themselves.  If you need assistance, please contact Merchants@marketplace.rakuten.com.

 

 

 

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